Privacy Policy

This privacy policy explains what information YS Removals collects when you use our website and services, why we collect it, and your rights.

What we collect

• Contact information you provide (name, phone, email, address details)
• Details you provide about your move (inventory, dates, access notes, uploaded photos)
• Technical information such as IP address and browser type

Why we collect it

• To prepare and deliver quotations, bookings and services you request
• To reply to your enquiries and provide customer support
• To meet our legal obligations and prevent fraud

How enquiries are handled

Your enquiry is stored securely and only accessible to the YS Removals team.

How long we keep information

We keep enquiry data for as long as we need it to provide our services and to comply with legal requirements.

Who we may share information with

We do not sell your data. Where necessary we may share information with service providers (e.g. hosting, email delivery) under appropriate agreements.

Your rights

You have rights under UK GDPR including access, correction, deletion and objection. To exercise them, contact us at ysremovals.uk@gmail.com.